Shipping Returns

The Lucky Star guarantees that all of our products are exactly as represented. Most of our merchandise is vintage, unique, and often one-of-a-kind. Shipping/Handling/Insurance has been approximated, and in some cases the shipping cannot be absolutely quoted until the time of purchase. Furniture and fragile pieces will require custom crating.

Shipping:
For shipments within the United States, we attempt to ship with the carrier that is least expensive, unless otherwise specified by the purchaser. Shipments are guaranteed to go out within 7-10 working days. All shipping will be insured for the full value of the item. Most furniture pieces will ship with Greyhound PackageXpress and require pick up at the Greyhound depot nearest the destination. For international shipments we attempt to ship with the carrier that is least expensive, unless otherwise specified by the purchaser. The Lucky Star is not responsible for any duties or taxes on international shipments.

Payment:
We accept Visa, Mastercard, American Express, PayPal, bank issued Cashier’s Checks and U.S.P.S. Money Orders.

Returns:
All Sales Are Final. Should an item arrived damaged notify us at customerservice@luckystargallery.com immediately.

All returns due to damage require prior approval. Approved returns will be refunded the full value of the item, less all costs associated with shipping: crating, handling, postage, insurance, etc. Approved returns must be received within 10 days of receipt. All returns must be insured for the full value of the item. A full inspection will be conducted to see that merchandise is returned in the same condition as when sent, only after receipt and inspection will refund be granted.